FAQ

FAQ – Frequently Asked Questions

How long does shipping take? Orders are processed within 1-3 business days. Delivery typically takes 7-20 business days depending on your location. We ship worldwide!

Is shipping free? Yes! We offer free shipping on all orders.

Can I track my order? Yes! Once your order has shipped you will receive a confirmation email with a tracking number.

Can I return my order? Yes, we accept returns within 30 days of delivery. The item must be unused and in its original condition. Contact us at fluffydudububu@gmail.com to start a return.

What payment methods do you accept? We accept all major credit cards, PayPal, and more via our secure checkout.

My order hasn't arrived – what do I do? If your order hasn't arrived within 25 business days please contact us at fluffydudububu@gmail.com and we will help you right away!

Are your products official Bubu & Dudu merchandise? We are a fan store selling kawaii Bubu & Dudu inspired products. We are not affiliated with the original creator.